Privacy Policy – Ergomaxx Furniture
Effective Date: 01May2026
At Ergomaxx Furniture, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, interact with our social media platforms, or engage with our online advertisements.
1. Information We Collect
We may collect the following information:
Personal Information
- Name
- Email Address
- Phone Number
- Company Name
- Delivery Address
- Billing Information
- Any information voluntarily provided through inquiry forms, contact forms, WhatsApp, email, or social media messages.
Technical Information
- IP Address
- Browser Type
- Device Information
- Website Usage Data
- Cookies and Tracking Technologies
- Referral Sources
2. How We Use Your Information
We use your information to:
- Respond to inquiries and customer support requests.
- Process quotations, orders, and deliveries.
- Improve our products, services, and website performance.
- Send updates regarding products, promotions, offers, and company news.
- Conduct marketing and advertising activities.
- Comply with legal and regulatory obligations.
3. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
- Enhance user experience.
- Analyze website traffic and visitor behavior.
- Remember user preferences.
- Improve website functionality and performance.
You may disable cookies through your browser settings; however, some website features may not function properly.
4. Meta (Facebook & Instagram) Advertising and Tracking
Ergomaxx Furniture may use Meta Pixel, Facebook Conversion API, and other advertising technologies provided by Meta Platforms, Inc. to:
- Measure advertising effectiveness.
- Track website visits and conversions.
- Deliver personalized advertisements.
- Create custom and lookalike audiences for marketing campaigns.
Information collected through these technologies may include:
- Pages visited
- Time spent on website
- Device information
- Browser information
- Interactions with advertisements
This information is processed according to Meta’s privacy policies and applicable laws.
5. Google and Other Third-Party Services
We may use services including but not limited to:
- Google Analytics
- Google Ads
- Google Tag Manager
- YouTube
- LinkedIn Advertising
- WhatsApp Business
- Email Marketing Platforms
These services may collect information regarding website interactions and user behavior for analytics and marketing purposes.
6. Sharing of Information
We do not sell, rent, or trade your personal information.
We may share information with:
- Delivery and logistics partners.
- Payment processing providers.
- Marketing and advertising service providers.
- Government authorities when required by law.
- Technology and website service providers assisting our operations.
7. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information against unauthorized access, alteration, disclosure, or destruction.
However, no internet transmission or electronic storage method is completely secure, and we cannot guarantee absolute security.
8. Data Retention
We retain personal information only as long as necessary for:
- Business operations
- Legal compliance
- Customer service
- Marketing purposes
Information may be securely deleted when no longer required.
9. Your Rights
Depending on applicable laws, you may have the right to:
- Access your personal information.
- Request correction of inaccurate data.
- Request deletion of your information.
- Withdraw consent for marketing communications.
- Request details regarding how your data is processed.
To exercise these rights, please contact us using the details below.
10. Third-Party Websites
Our website may contain links to external websites. Ergomaxx Furniture is not responsible for the privacy practices or content of third-party websites.
We encourage users to review the privacy policies of those websites before providing personal information.
11. Children’s Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.
12. Updates to This Privacy Policy
Ergomaxx Furniture reserves the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with the updated effective date.
13. Contact Information
Ergomaxx Furniture
Address: MKM Chambers, 154, Kodambakkam High Rd, Tirumurthy Nagar, Nungambakkam, Chennai, Tamil Nadu 600034
Phone: 99409 18814
Email: sales@ergomaxx.in
Website: www.ergomaxx.com
By using our website, social media platforms, and online services, you acknowledge and agree to the terms outlined in this Privacy Policy.